{"product_id":"turning-challenges-into-solutions-in-client-management-part-2-effective-communication-strategies-in-client-management","title":"Turning Challenges into Solutions in Client Management: Part 2 – Effective Communication Strategies in Client Management","description":"\u003cdiv style=\"text-align: justify;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThis is the second microlearning in the Turning Challenges into Solutions in Client Management learning path. As the second part, you will master active listening, empathy, and professional written and verbal communication. You’ll also practise conflict resolution and learn techniques to manage difficult client conversations with professionalism and clarity.\u003c\/div\u003e","brand":"SkillX","offers":[{"title":"Default Title","offer_id":48042372366555,"sku":"ICTSAS527-P2","price":330.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0754\/0853\/9867\/files\/Microlearning_Thumbnail_25.jpg?v=1765382334","url":"https:\/\/skillx.edu.au\/products\/turning-challenges-into-solutions-in-client-management-part-2-effective-communication-strategies-in-client-management","provider":"SkillX","version":"1.0","type":"link"}