Privacy policy

Privacy Policy


South Sydney College (SSC)
Last Updated: 25.04.2024

South Sydney College (SSC), operated by Knit Group Australia Pty Ltd (ABN 13 613 087 657) and trading as South Sydney College (RTO Number 45279), is committed to protecting your privacy and personal data in accordance with the Australian Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR).

This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you access or use our website (https://ssc.edu.au), eLearning portal (https://skills.ssc.edu.au), eStore, and related services (together referred to as the "Services").

 

1. Definitions

  • Personal Information: Any information or opinion about an identified individual, or an individual who is reasonably identifiable.
  • User: Includes prospective students, current students, applicants, website visitors, enquirers, and any individual interacting with SSC.
  • LMS: SSC's Learning Management System, which may include third-party platforms used to deliver course content and assessments.
  • Services: All online services provided through SSC's website and learning platform.

 

2. What Personal Information We Collect

We may collect personal information including but not limited to:

  • Full name, date of birth, gender, and nationality
  • Contact details (email, phone number, address)
  • Education and employment history
  • Enrolment and course data
  • Government-issued identifiers (e.g., student numbers)
  • Payment information (via secure third-party providers)
  • Device and usage data (e.g., IP address, browser type, operating system)
  • Cookies and analytics data

 

3. How We Collect Personal Information

We collect information directly from you when you:

  • Browse our websites
  • Submit an enquiry or application
  • Enrol in a course
  • Create an account or use the LMS
  • Participate in assessments or communications

We may also collect information from third-party platforms used by SSC as part of its LMS delivery or CRM/SMS systems and payment gateways.

 

4. Use of Personal Information

We use your information to:

  • Register you for SSC programs and manage enrolments
  • Deliver educational and support services
  • Communicate with you regarding your course or enquiry
  • Process payments (via Shopify, Stripe, PayPal or other third-party processors)
  • Comply with legal and regulatory obligations
  • Improve our services, user experience, and website functionality

 

5. Third-Party Platforms and Data Sharing

SSC uses third-party services to:

  • Process payments securely (e.g., Shopify, Stripe, PayPal)
  • Deliver course content (via external LMS platforms)
  • Manage communications, marketing, and student services

These services have their own privacy and security policies. SSC does not store payment card details directly.

We may disclose your personal information:

  • To third-party platforms used for learning delivery
  • To government or education authorities, where legally required
  • With your consent or as authorised under applicable laws

 

6. International Users & Data Transfers

Your personal data may be stored or processed outside Australia, including in countries that may not provide the same level of data protection as your home jurisdiction. SSC takes reasonable steps to ensure that appropriate data protection measures are in place.

 

7. Your Rights

You may have rights to:

  • Access and correct your personal information
  • Withdraw consent where applicable
  • Request deletion of your personal data (subject to legal obligations)
  • Restrict or object to processing
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or other supervisory authority (e.g., under GDPR)

To exercise your rights, please contact us using the details below.

 

8. Data Security & Retention

We implement reasonable security measures to protect your personal data. Personal data is retained only as long as necessary for educational, administrative, legal, or regulatory purposes.

 

9. Cookies & Analytics

Our websites use cookies to improve functionality and user experience. You may adjust your browser settings to disable cookies, though this may affect service quality.

 

10. Links to External Websites

Our Services may include links to third-party websites. We are not responsible for the privacy practices of other sites.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our websites with a revised "Last Updated" date. Continued use of our Services constitutes acceptance of the updated terms.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact our Privacy Officer:

South Sydney College
Email: online.support@ssc.edu.au
Phone: +61 2 8599 8866
Website: https://ssc.edu.au/

 

Thank you for trusting South Sydney College with your information.

 

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