Transforming Work Practices Using Critical Thinking: Part 2 – Leading the Critical Thinking Process
This is the second microlearning in the Transforming Work Practices Using Critical Thinking learning path. As the second part, you will analyse existing work practices, identify limitations, and apply decision-making frameworks. You’ll also develop persuasive proposals and practise leading structured critical thinking processes to drive effective workplace improvements.
13-20 hours (Self-paced)
estimated duration
100% Online
learning mode
Start anytime
modality
Assessments
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have a SkillX code? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have a SkillX code? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
What You'll Learn?
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Analyse existing and proposed work practices for gaps and limitations.
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Apply continuous improvement methodologies such as PDCA, Six Sigma, and Lean.
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Use structured decision-making frameworks to generate solutions.
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Develop persuasive workplace proposals backed by evidence.
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Present ideas to stakeholders and justify your recommendations.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.
Topics Covered
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Continuous Improvement Methodologies
PDCA Six Sigma Lean
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Decision-Making Frameworks
Problem Definition Options Evaluation
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Proposal Development
Research Audience Analysis Effective Structuring
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Workplace Limitations
Identifying Gaps and Root Cause Analysis
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Stakeholder Engagement
Presenting Evidence-Based Solutions
Learning Outcomes
By the end of this course, you'll be able to:
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Lead structured critical thinking processes to improve workplace practices.
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Apply decision-making frameworks to evaluate and propose solutions.
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Create persuasive, evidence-based proposals aligned with organisational goals.
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Communicate and justify solutions effectively to stakeholders.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathway - Professional Track)
Statement of Attainment for accredited unit
(Unlock when you add Accredited Certification or Professional Track)
SkillX Professional Certificate
(Essential & Premium)
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have a SkillX code? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have a SkillX code? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly