Unlocking Critical Thinking for Real-World Problem Solving
Develop critical thinking skills to solve complex problems with clarity. Learn to analyse challenges, generate solutions, and make strategic decisions—building adaptability and insight for real-world professional environments.

This accredited course leads to a Statement of Attainment for BSBCRT611 – Apply critical thinking for complex problem solving, issued by South Sydney College (RTO Code: 45279).
40-60 Hrs (Self-paced)
estimated duration
100% Online
learning mode
Start anytime
modality
Assessments
Note: All assessments are aligned with the requirements of BSBCRT611 and reflect real contract performance management practices.

Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more
What You'll Learn?
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Analyse complex workplace issues using structured critical thinking.
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Apply creative thinking techniques to generate innovative solutions.
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Make sound decisions by assessing risks, feasibility, and benefits.
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Build compelling business cases that justify your proposed solutions.
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Lead teams through problem-solving using collaboration and reflection.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with CompTIA certification, offering clear pathways to global recognition.
Topics Covered
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Scoping and Defining Problems
Identifying Real Issues Setting Objectives Stakeholder Engagement Risk Analysis
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Generating and Evaluating Solutions
Brainstorming Feasibility Testing Risk-Benefit Analysis Creative Framework
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Business Case Development
Structuring Logical Arguments Presenting Proposals Overcoming Implementation Barriers
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Reflection and Continuous Improvement
Capturing Lessons Learned Improving Future Decisions Building Problem-Solving Culture
Learning Outcomes
By the end of this course, you'll be able to:
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Systematically analyse and resolve complex issues.
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Generate and evaluate practical, innovative solutions.
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Justify your decisions using structured frameworks and data.
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Lead your team through creative problem-solving processes.
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Foster a culture of critical reflection and ongoing improvement.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
This microlearning is part of the Apply critical thinking for complex problem solving learning path, aligned with the nationally recognised unit ICTICT612 - Develop contracts and manage contract performance.
The full learning path includes:
Once you complete all three microlearnings, you can upgrade to the Professional plan. This provides access to the accredited unit. Successful completion will lead to a Statement of Attainment for BSBCRT611 - Apply critical thinking for complex problem solving, issued by South Sydney College (RTO Code: 45279). This nationally recognised outcome positions you for advanced opportunities in contract and project management.

Certificates Included

Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathways)

Statement of Attainment for accredited unit
(Accredited Certification)

SSC Professional Certificate
(Essential & Premium)
Compliance Statement
This course is delivered and assessed by South Sydney College, a division of Knit Group Australia Pty Ltd (RTO Code: 45279).
The unit BSBCRT611 – Apply critical thinking for complex problem solving is drawn from the BSB Business Services Training Package and is nationally recognised training.
Statements of Attainment are issued in accordance with the Standards for RTOs 2015. For information about support services, fees, refunds, and your rights as a learner, please refer to the Learner Handbook or contact us directly via email: online.support@ssc.edu.au.

Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more