Lead High-Performing Teams with Confidence and Clarity
Lead high-performing teams with confidence. Build leadership, communication, and problem-solving skills to set goals, boost collaboration, resolve challenges, and drive results in any workplace environment.
This accredited course leads to a Statement of Attainment for BSBTWK502 – Manage team effectiveness, issued by South Sydney College (RTO Code: 45279).
40-60 Hrs (Self-paced)
estimated duration
100% Online
learning mode
Start anytime
modality
Assessments
Note: All assessments are aligned with the requirements of BSBTWK502 and reflect real contract performance management practices.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more
What You'll Learn?
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Develop adaptive leadership strategies for different team dynamics.
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Cultivate workplace culture that boosts collaboration and morale.
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Set SMART goals and implement KPIs to track team performance.
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Apply structured problem-solving to workplace challenges.
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Enhance team communication and stakeholder engagement.
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Build feedback and reward systems that support accountability.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with CompTIA certification, offering clear pathways to global recognition.
Topics Covered
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Team Performance Planning
Roles SMART Goals KPIs Planning
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Team Cohesion
Group Dynamics Feedback Collaboration Strategies
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Teamwork & Problem-Solving
Delegation Motivation Resolving Issues
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Stakeholder Communication
Channels Feedback Loops Escalation
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Leadership Practice
Adaptive Leadership Recognition Decision-Making
Learning Outcomes
By the end of this course, you'll be able to:
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Lead and support team performance aligned with business goals.
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Foster collaboration, accountability, and continuous improvement.
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Resolve workplace challenges using critical thinking techniques.
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Communicate effectively with stakeholders and your team.
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Build a positive team culture with clear feedback and support systems.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
This microlearning is part of the Manage team effectiveness learning path, aligned with the nationally recognised unit ICTICT612 - Develop contracts and manage contract performance.
The full learning path includes:
Once you complete all three microlearnings, you can upgrade to the Professional plan. This provides access to the accredited unit. Successful completion will lead to a Statement of Attainment for BSBTWK502 - Manage team effectiveness, issued by South Sydney College (RTO Code: 45279). This nationally recognised outcome positions you for advanced opportunities in contract and project management.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathways)
Statement of Attainment for accredited unit
(Accredited Certification)
SSC Professional Certificate
(Essential & Premium)
Compliance Statement
This course is delivered and assessed by South Sydney College, a division of Knit Group Australia Pty Ltd (RTO Code: 45279).
The unit BSBTWK502 – Manage team effectiveness is drawn from the BSB Business Services Training Package and is nationally recognised training.
Statements of Attainment are issued in accordance with the Standards for RTOs 2015. For information about support services, fees, refunds, and your rights as a learner, please refer to the Learner Handbook or contact us directly via email: online.support@ssc.edu.au.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Essential Plan. Learn more
AUD $48 per month, billed annually
$59 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
Unlimited access to all SSC-developed courses in our micro-credential library.
Get this course, plus full access to all SSC skills and certification courses, with our Premium Plan. Learn more
AUD $96 per month, billed annually
$120 billed monthly
Do you have an SSC coupon? Apply below or during checkout.
- Choose Your Plan
- Login to your account
- Start learning instantly
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
Includes accredited certification, assessment support, and formal recognition of your skills. Learn more