Business & Management Unit of Competencies BSBTWK502

BSBTWK502 - Manage team effectiveness

Lead high-performing teams with confidence. Build leadership, communication, and problem-solving skills to set goals, boost collaboration, resolve challenges, and drive results in any workplace environment.

40-60 Hrs (Self-paced)

estimated duration

100% Online

learning mode

Start anytime

modality

Assessments

Quizzes Case studies Written assignments Real-world scenario tasks
Info

This accredited course leads to a Statement of Attainment for BSBTWK502 - Manage team effectiveness, issued by South Sydney College (RTO Code: 45279).

Note: All assessments are aligned with the requirements of BSBTWK502 and reflect real contract performance management practices.

Lead High-Performing Teams with Confidence and Clarity

$330.00

Pay Per Course

Discounted full fee or Monthly payment option available
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What You'll Learn?

  • Develop adaptive leadership strategies for different team dynamics.

  • Cultivate workplace culture that boosts collaboration and morale.

  • Set SMART goals and implement KPIs to track team performance.

  • Apply structured problem-solving to workplace challenges.

  • Enhance team communication and stakeholder engagement.

  • Build feedback and reward systems that support accountability.

Additional Learning Benefits

  • Courses like this one can contribute to university credit and industry certifications.

  • Many ICT units align with CompTIA certification, offering clear pathways to global recognition.

Topics Covered

  • Team Performance Planning
    Roles SMART Goals KPIs Planning
  • Team Cohesion
    Group Dynamics Feedback Collaboration Strategies
  • Teamwork & Problem-Solving
    Delegation Motivation Resolving Issues
  • Stakeholder Communication
    Channels Feedback Loops Escalation
  • Leadership Practice
    Adaptive Leadership Recognition Decision-Making

Learning Outcomes

By the end of this course, you'll be able to:

  • Lead and support team performance aligned with business goals.

  • Foster collaboration, accountability, and continuous improvement.

  • Resolve workplace challenges using critical thinking techniques.

  • Communicate effectively with stakeholders and your team.

  • Build a positive team culture with clear feedback and support systems.

Learning Pathway

SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.

1
 

Start Here

Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.

2
 

Complete the Learning Pathway

Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.

3
 

Go Further

Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.

4
 

Unlock More

Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.

5

Your Future Pathways

After completing full qualifications or selected accredited units, you can::

  • Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
  • Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
  • Enhance your employability skills with industry-ready credentials.

*Credit transfer and certification opportunities are available for selected units only.

Certificates Included

Australian Accredited Certification (AQF Certificate)

(Available through formal qualification pathway - Professional Track)

Statement of Attainment for accredited unit

(Unlock when you add Accredited Certification or Professional Track)

SkillX Professional Certificate

(Essential & Premium)

Related Courses

Lead High-Performing Teams with Confidence and Clarity

$330.00

Pay Per Course

Discounted full fee or Monthly payment option available
Get This Course Now

Do you have a SkillX code? Apply below or during checkout.

NOT READY FOR THE PROFESSIONAL CERTIFICATION YET?

Get the same learning content in our Subscription, plus access to 100s of other short courses. Start with Subscription. Upgrade to Professional when you are ready.