Fostering Effective Client Relationships in Business Settings: Part 3 – Negotiate New Business Initiatives
estimated duration
13-20 hours (Self-paced).
learning mode
100% Online
modality
Start anytime
Assessments
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
What You'll Learn?
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Present clear and persuasive proposals that align with client needs.
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Communicate pricing, timelines, and delivery schedules effectively.
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Negotiate terms, document agreed changes, and finalise agreements.
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Manage areas of uncertainty and resolve client concerns professionally.
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Establish trust-based communication that supports long-term collaboration.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.
Topics Covered
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Proposal Presentation
Communicating Opportunities Value
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Cost and Timeline Negotiation
Transparent Budgeting Planning
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Agreement Documentation
Recording Confirming Terms
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Conflict Resolution
Clarifying Uncertainty and Strengthening Trust
Learning Outcomes
By the end of this course, you'll be able to:
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By the end of this course, you'll be able to:
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Present proposals and negotiate client terms confidently.
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Communicate cost, scope, and timeframes with clarity and accuracy.
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Handle disagreements and uncertainties with professionalism.
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Document agreements in accordance with organisational and legal standards.
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Strengthen long-term partnerships through transparent communication.
Learning Pathway
SkillX provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathway - Professional Track)
Statement of Attainment for accredited unit
(Unlock when you add Accredited Certification or Professional Track)
SkillX Professional Certificate
(Essential & Premium)
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.