ICT & Business Analysis Microcredentials

ICT Business Analysis for Strategic Decisions: Part 5 – Business Analysis Performance Management

This is the fifth microlearning in the ICT Business Analysis for Strategic Decisions learning path. As the final part, you will evaluate the effectiveness of business analysis activities—using metrics, performance measures, and improvement strategies to strengthen ICT project outcomes.

estimated duration

13-20 hours (Self-paced).

learning mode

100% Online

modality

Start anytime

Assessments

Quizzes Written assignments Real-world scenario tasks
ICT Business Analysis for Strategic Decisions: Part 5 – Business Analysis Performance Management
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AUD $24.92
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Total of $299.04 / year $708.0 58.0%

Save 408.96 / year

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per month, billed annually

Total of $499.08 / year $1440.0 65.0%

Save 940.92 / year

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What You'll Learn?

  • Evaluate BA performance against project goals.

  • Use performance metrics and success indicators.

  • Identify improvement areas for future BA work.

  • Document performance findings and recommendations.

  • Support continuous improvement in ICT analysis activities.

Additional Learning Benefits

  • Courses like this one can contribute to university credit and industry certifications.

  • Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.

Topics Covered

  • Performance Measurement
    KPIs Metrics
  • Quality Review
    Analysis Deliverables Outcomes
  • Continuous Improvement
    Tools Strategies
  • Documentation
    Performance Reports Recommendations
  • Process Evaluation
    Success Factors Risks

Learning Outcomes

By the end of this course, you'll be able to:

  • By the end of this course, you'll be able to:

  • Measure the effectiveness of ICT business analysis activities.

  • Identify strengths and improvement areas.

  • Recommend strategies to enhance future analysis work.

  • Report BA performance to stakeholders clearly.

Learning Pathway

SkillX provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.

1
 

Start Here

Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.

2
 

Complete the Learning Pathway

Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.

3
 

Go Further

Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.

4
 

Unlock More

Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.

5

Your Future Pathways

After completing full qualifications or selected accredited units, you can::

  • Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
  • Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
  • Enhance your employability skills with industry-ready credentials.

*Credit transfer and certification opportunities are available for selected units only.


This microlearning is part of the ICT Business Analysis for Strategic Decisions learning path, aligned with the nationally recognised unit ICTSAD609 Plan and monitor business analysis activities in an ICT environment

The full learning path includes:

  • Part 1: Business Analysis Approach
  • Part 2: Stakeholder Analysis and Management
  • Part 3: Business Analysis Planning & Communication
  • Part 4: Requirements Management Process
  • Part 5: Business Analysis Performance Management

Once you complete all five microlearnings, you can upgrade to the Professional plan. This provides access to the accredited unit. Successful completion will lead to a Statement of Attainment for ICTSAD609 Plan and monitor business analysis activities in an ICT environment, issued by South Sydney College (RTO Code: 45279). This nationally recognised outcome positions you for advanced capability in evaluating and improving ICT business analysis practices.

Nationally Recognised Training

Ready to take the Professional Course?

Certificates Included

Australian Accredited Certification (AQF Certificate)

(Available through formal qualification pathway - Professional Track)

Statement of Attainment for accredited unit

(Unlock when you add Accredited Certification or Professional Track)

SkillX Professional Certificate

(Essential & Premium)

ICT Business Analysis for Strategic Decisions: Part 5 – Business Analysis Performance Management
Try Free Course

No charge - AUD $0.00


or
AUD $24.92
per month, billed annually

Total of $299.04 / year $708.0 58.0%

Save 408.96 / year

Monthly billing also available: $59 / month

The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Try Free Course

No charge - AUD $0.00


or
AUD $41.59
per month, billed annually

Total of $499.08 / year $1440.0 65.0%

Save 940.92 / year

Monthly billing also available: $120 / month

The price shown includes this course, plus full access to all other eligible courses in your selected subscription diary

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.