Business & Management Microcredentials

Lead High-Performing Teams with Confidence and Clarity: Part 3– Facilitating Teamwork and Resolving Problems

This is the third microlearning in the Lead High-Performing Teams with Confidence and Clarity learning path. As the third part, you will learn how to guide effective teamwork, resolve conflicts, and support continuous improvement through structured facilitation methods.

estimated duration

13-20 hours (Self-paced).

learning mode

100% Online

modality

Start anytime

Assessments

Quizzes Written assignments Real-world scenario tasks
Lead High-Performing Teams with Confidence and Clarity: Part 3– Facilitating Teamwork and Resolving Problems
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Total of $299.04 / year $708.0 58.0%

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or
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per month, billed annually

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Promo ends 30 June. Subscribe now to keep this annual price ongoing.

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What You'll Learn?

  • Facilitate collaborative team decision making.

  • Resolve workplace conflicts and performance concerns.

  • Support teams in addressing challenges constructively.

  • Monitor team progress and implement improvement actions.

Additional Learning Benefits

  • Courses like this one can contribute to university credit and industry certifications.

  • Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.

Topics Covered

  • Team Facilitation
    Guidance Coordination Shared Decisions
  • Problem Solving
    Conflict Resolution Issue management
  • Performance Monitoring
    Progress Checks Support Strategies
  • Continuous Improvement
    Feedback Refinement Corrective Action

Learning Outcomes

By the end of this course, you'll be able to:

  • Facilitate effective teamwork and group decision processes.

  • Resolve issues and conflicts using structured methods.

  • Support the team in overcoming barriers and meeting objectives.

  • Implement improvement strategies to enhance team operations.

Learning Pathway

SkillX provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.

1
 

Start Here

Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.

2
 

Complete the Learning Pathway

Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.

3
 

Go Further

Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.

4
 

Unlock More

Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.

5

Your Future Pathways

After completing full qualifications or selected accredited units, you can::

  • Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
  • Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
  • Enhance your employability skills with industry-ready credentials.

*Credit transfer and certification opportunities are available for selected units only.


This microlearning is part of the Lead High-Performing Teams with Confidence and Clarity,  learning path, aligned with the nationally recognised unit BSBPMG635 – Implement Program Governance.

The full learning path includes:

  • Part 1: Establishing Team Performance Plans
  •  Part 2: Building Team Cohesion
  •  Part 3: Facilitating Teamwork and Resolving Problems
  •  Part 4: Communicating with Stakeholders

Once you complete all four microlearnings, you can upgrade to the Professional plan. This provides access to the accredited unit. Successful completion will lead to a Statement of Attainment for BSBTWK502 – Manage Team Effectiveness, issued by South Sydney College (RTO Code: 45279). This nationally recognised outcome positions you to lead effective team collaboration and problem resolution.

Nationally Recognised Training

Ready to take the Professional Course?

Certificates Included

Australian Accredited Certification (AQF Certificate)

(Available through formal qualification pathway - Professional Track)

Statement of Attainment for accredited unit

(Unlock when you add Accredited Certification or Professional Track)

SkillX Professional Certificate

(Essential & Premium)

Lead High-Performing Teams with Confidence and Clarity: Part 3– Facilitating Teamwork and Resolving Problems
Try Free Course

No charge - AUD $0.00


or
AUD $24.92
per month, billed annually

Total of $299.04 / year $708.0 58.0%

Save 408.96 / year

Monthly billing also available: $59 / month

Promo ends 30 June. Subscribe now to keep this annual price ongoing.

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Try Free Course

No charge - AUD $0.00


or
AUD $41.59
per month, billed annually

Total of $499.08 / year $1440.0 65.0%

Save 940.92 / year

Monthly billing also available: $120 / month

Promo ends 30 June. Subscribe now to keep this annual price ongoing.

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.