Leading Effective Teams in the Workplace: Part 2 – Facilitate Team Collaboration and Communication
estimated duration
13-20 hours (Self-paced).
learning mode
100% Online
modality
Start anytime
Assessments
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 30 June. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 30 June. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
What You'll Learn?
-
Facilitate open, respectful, and inclusive communication across diverse teams.
-
Apply coaching and mentoring techniques to support individuals.
-
Use conflict resolution strategies to address team issues.
-
Encourage collaboration across internal and external teams.
-
Apply cross-cultural and accessible communication techniques.
-
Use facilitation skills to support team discussions, idea generation, and problem solving.
Additional Learning Benefits
-
Courses like this one can contribute to university credit and industry certifications.
-
Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.
Topics Covered
-
Communication Strategies
Methods Styles Inclusive Communication
-
Team Collaboration
Cross-Team Opportunities Relationship Building
-
Coaching & Mentoring
Guidance Motivation Workplace Culture
-
Conflict Resolution
Negotiation Issue Resolution Techniques
-
Cross-Cultural Communication
Diversity Needs Accessibility Practices
-
Facilitation Techniques
Promoting Cohesion Encouraging Participation
Learning Outcomes
By the end of this course, you'll be able to:
-
Communicate team objectives and responsibilities clearly.
-
Facilitate respectful communication and collaborative behaviours.
-
Use coaching, mentoring, and conflict resolution strategies.
-
Support communication needs of diverse team members.
-
Create opportunities for collaboration across teams and departments.
Learning Pathway
SkillX provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathway - Professional Track)
Statement of Attainment for accredited unit
(Unlock when you add Accredited Certification or Professional Track)
SkillX Professional Certificate
(Essential & Premium)
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 30 June. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 30 June. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.