Business & Management Microcredentials

Leading Effective Teams in the Workplace: Part 3– Support, Monitor, and Improve Team Performance

This is the third microlearning in the Leading Effective Teams in the Workplace learning path. As the final part, you will learn how to support individuals, monitor team performance, provide constructive feedback, resolve challenges, and improve capability. You’ll also explore coaching strategies, performance reviews, and development planning to enhance team effectiveness.

estimated duration

13-20 hours (Self-paced).

learning mode

100% Online

modality

Start anytime

Assessments

Quizzes Written assignments Real-world scenario tasks
Leading Effective Teams in the Workplace: Part 3– Support, Monitor, and Improve Team Performance
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What You'll Learn?

  • Support individuals to meet team goals using coaching and mentoring.

  • Guide teams to brainstorm, identify, and resolve task-related issues.

  • Manage workplace challenges using structured problem-solving methods.

  • Measure individual performance against agreed work plans.

  • Deliver timely, constructive, and professional feedback.

  • Identify learning needs and implement development action plans.

  • Improve team culture, motivation, and continuous performance.

Additional Learning Benefits

  • Courses like this one can contribute to university credit and industry certifications.

  • Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.

Topics Covered

  • Team Support
    Coaching Mentoring Workplace Culture
  • Problem Solving
    Resolving Team Task Individual Challenges
  • Performance Monitoring
    KPIs Work Plans Performance Measurement
  • Constructive Feedback
    Timely Behavioural Professional Communication
  • Learning & Development
    Identifying Training Needs Improvement Planning
  • Team Improvement
    Motivation Culture-Building Continuous Development

Learning Outcomes

By the end of this course, you'll be able to:

  • Support individuals and teams using coaching and mentoring techniques.

  • Facilitate problem-solving discussions to address issues and inefficiencies.

  • Measure performance and provide constructive feedback.

  • Identify and implement development opportunities.

  • Address conflicts and performance challenges professionally.

  • Strengthen team capability through targeted improvement strategies.

Learning Pathway

SkillX provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.

1
 

Start Here

Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.

2
 

Complete the Learning Pathway

Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.

3
 

Go Further

Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.

4
 

Unlock More

Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.

5

Your Future Pathways

After completing full qualifications or selected accredited units, you can::

  • Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
  • Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
  • Enhance your employability skills with industry-ready credentials.

*Credit transfer and certification opportunities are available for selected units only.


This microlearning is part of the Leading Effective Teams in the Workplace  learning path, aligned with the nationally recognised unit BSBXTW401 – Lead and Facilitate a Team.

The full learning path includes:

  • Part 1: Plan and Coordinate Team Outcomes
  • Part 2: Facilitate Team Collaboration and Communication
  • Part 3: Support, Monitor, and Improve Team Performance

Once you complete all three microlearnings, you can upgrade to the Professional plan. This provides access to the accredited unit. Successful completion will lead to a Statement of Attainment for BSBXTW401 – Lead and Facilitate a Team, issued by South Sydney College (RTO Code: 45279). This nationally recognised outcome positions you to confidently lead performance, guide development, and build teams that consistently achieve strong workplace results.

Nationally Recognised Training

Ready to take the Professional Course?

Certificates Included

Australian Accredited Certification (AQF Certificate)

(Available through formal qualification pathway - Professional Track)

Statement of Attainment for accredited unit

(Unlock when you add Accredited Certification or Professional Track)

SkillX Professional Certificate

(Essential & Premium)

Leading Effective Teams in the Workplace: Part 3– Support, Monitor, and Improve Team Performance
Try Free Course

No charge - AUD $0.00


or
AUD $24.92
per month, billed annually

Total of $299.04 / year $708.0 58.0%

Save 408.96 / year

Monthly billing also available: $59 / month

Promo ends 30 June. Subscribe now to keep this annual price ongoing.

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Try Free Course

No charge - AUD $0.00


or
AUD $41.59
per month, billed annually

Total of $499.08 / year $1440.0 65.0%

Save 940.92 / year

Monthly billing also available: $120 / month

Promo ends 30 June. Subscribe now to keep this annual price ongoing.

Subscribe Now Upgrade to Professional

Cancel anytime

Full access to courses

Do you have a SkillX code? Apply below or during checkout.

Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.