Managing Complex ICT Networks for Reliable Performance: Part 5 – Implementing Business Communication Systems
This is the fifth microlearning in the Managing Complex ICT Networks for Reliable Performance learning path. As the fifth part, you will implement advanced business communication systems such as configuring VoIP, messaging, conferencing, and collaboration technology to support secure enterprise communication.
estimated duration
13-20 hours (Self-paced).
learning mode
100% Online
modality
Start anytime
Assessments
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
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Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
What You'll Learn?
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Install and configure VoIP and unified communication systems.
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Integrate messaging, conferencing, and collaboration platforms.
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Ensure QoS and bandwidth optimisation for communication.
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Apply security and encryption for communication channels.
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Troubleshoot and resolve communication issues.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.
Topics Covered
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Unified Communications
VoIP Messaging Conferencing
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QoS for Communications
Bandwidth Prioritisation
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Security
Encryption Access Control
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Integration
Multi-Platform Communication Systems
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Troubleshooting
Diagnostics and Issue Resolution
Learning Outcomes
By the end of this course, you'll be able to:
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Implement and support enterprise communication systems.
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Configure secure and high-quality communication services.
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Troubleshoot and optimise communication performance.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathway - Professional Track)
Statement of Attainment for accredited unit
(Unlock when you add Accredited Certification or Professional Track)
SkillX Professional Certificate
(Essential & Premium)
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.