Managing Complex ICT Networks for Reliable Performance: Part 6 – Managing and Supporting a Complex Network
This is the sixth microlearning in the Managing Complex ICT Networks for Reliable Performance learning path. As the sixth part, you will manage, monitor, and support a complex ICT network such as resolving issues, maintaining documentation, and ensuring ongoing network performance and stability.
estimated duration
13-20 hours (Self-paced).
learning mode
100% Online
modality
Start anytime
Assessments
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.
What You'll Learn?
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Monitor network performance and availability.
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Diagnose and fix complex network faults.
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Apply patches, updates, and maintenance routines.
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Maintain network documentation and logs.
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Provide ongoing support for users and systems.
Additional Learning Benefits
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Courses like this one can contribute to university credit and industry certifications.
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Many ICT units align with industry-recognised certifications from global technology partners, such as Microsoft, Google, and other leading providers—offering clear pathways to international recognition.
Topics Covered
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Network Monitoring
Tools Dashboards Alerts
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Fault Management
Diagnostics and Escalation
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Maintenance
Updates Patching Optimisation
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Documentation
Logs Incident Reports Change Records
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Network Support
User Assistance Ticket Resolution
Learning Outcomes
By the end of this course, you'll be able to:
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Manage and support a complex enterprise network.
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Resolve technical issues efficiently.
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Maintain documentation for compliance and auditing.
Learning Pathway
SSC Online provides a flexible learning journey designed to support your goals—whether you’re upskilling, pursuing formal qualifications, or preparing for university or industry certification.
Start Here
Essential / Premium Plan: Build your knowledge and skills with flexible, self-paced learning. Access up to 100 microlearnings across high-demand fields like business, IT, project management, and cyber security.
Complete the Learning Pathway
Microlearnings: Finish all microlearnings in this pathway to build practical skills and prepare for the accredited unit.
Go Further
Accredited Units (available via Professional Plan or pay-per-certification). Complete formal assessments to earn a Statement of Attainment for nationally recognized units of competency.
Unlock More
Full Qualifications: Stack your accredited units to progress toward a full nationally recognised qualification.
Your Future Pathways
After completing full qualifications or selected accredited units, you can::
- Gain credit transfer to Australian universities toward a bachelor's degree (selected units only).
- Sit for industry-recognised certification exams (e.g., CompTIA, Azure, AWS, and others) in selected ICT units only.
- Enhance your employability skills with industry-ready credentials.
*Credit transfer and certification opportunities are available for selected units only.
Certificates Included
Australian Accredited Certification (AQF Certificate)
(Available through formal qualification pathway - Professional Track)
Statement of Attainment for accredited unit
(Unlock when you add Accredited Certification or Professional Track)
SkillX Professional Certificate
(Essential & Premium)
Total of $299.04 / year $708.0 58.0%
Save 408.96 / year
Monthly billing also available: $59 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Total of $499.08 / year $1440.0 65.0%
Save 940.92 / year
Monthly billing also available: $120 / month
Promo ends 31 May. Subscribe now to keep this annual price ongoing.
Do you have a SkillX code? Apply below or during checkout.
Note: Industry-certified or partner courses are available separately and are not included in the standard subscription.